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Genworth Taking Steps to Help Flood Victims in Midwest


Their Workplace Volunteer Programs Will Receive Awards at the 2008 National Conference on Volunteering and Service

RICHMOND, Va., June 30 /PRNewswire-FirstCall/ -- Genworth Financial, Inc. (NYSE: GNW) announced today it will be initiating a number of actions to help flood victims in the Midwest. The recent flooding has impacted numerous lives, destroyed homes, and caused enormous damage to local and state infrastructure. Genworth shares in the loss felt by the many impacted by these disasters. As a result, we are committed to doing everything we can to help with relief efforts to minimize the impact of this disaster on our customers, producers, and associates.

Our Service Centers are prepared to quickly process loan requests and claims when they are received and special handling procedures are now in place for requests for withdrawals and address and phone number changes.

In general, for affected individuals, Genworth will extend grace periods; limit policy cancellations, lapses, and non-renewals; and provide additional time to gather the necessary documentation for life, long-term care, Medicare supplement, and other accident and health insurance application documentation and premiums. Genworth will also institute special handling arrangements for the payment of life and health claims to ensure timely delivery in affected areas.

Genworth has set-up dedicated customer service number for affected individuals at 1-866-253-1334. Please call us if you are a customer in an affected area and we will do everything we can to help you through these difficult times. You may also visit for detailed information.

About Genworth Financial

Genworth Financial, Inc. (NYSE: GNW) is a leading public Fortune 500 global financial security company. Genworth has $114 billion in assets and employs approximately 7,000 people in 25 countries. Its products and services help meet the investment, protection, retirement and lifestyle needs of over 15 million customers. Genworth operates through three segments: Retirement and Protection, International and U.S. Mortgage Insurance. Its products and services are offered through financial intermediaries, advisors, independent distributors and sales specialists. Genworth Financial, which traces its roots back to 1871, became a public company in 2004 and is headquartered in Richmond, Virginia. For more information, visit

SOURCE Genworth Financial, Inc.
CONTACT: Thomas R. Topinka of Genworth Financial, Inc.,
Web site:

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